Frequently Asked Questions
Everything you need to know about your Tillman Tools LLC shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our chart, as fit can vary between different garment styles.
What payment methods do you accept?
Tillman Tools LLC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.
Can I track my package after it has shipped?
Yes. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.
What should I do if my item arrives damaged?
We take great pride in our quality control, but if you receive a defective item, please contact our support team within 48 hours of delivery with photos of the damage for a priority replacement.